TESTIMONIALS

Testimonials For ServiceMark Heating, Cooling & Plumbing

We know we’re lucky to have great customers like you, so we’re grateful for every one of you.

In everything we do, we put the customer first, so when you take the time to share kind words with us, it means the world to us.

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For over 60 years, we have been blessed with your support and trust and we’ll always be thankful for that.

Below are some testimonials from recently satisfied customers.

From 88 reviews
Jody F

I had a problem when I arrived home from work, they came that night... all fixed! Very Happy.

Jonathan L

Terrific service and expertise. I've never been let down for over 2 decades.

Robert S.

Every effort to be on time and let you know where you are on the schedule and ETA. Service and scheduling were all very easy and pleasant. The technicians make sure to do the job, major or minor, thoroughly and to repair instead of replace …

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Response from George D.

Thank you for taking time out of your day to write such a glowing review of our services. Your satisfaction is truly our reward!

via Yelp
Illeana J

Always great service and immediate response to any call.Full service contract expensive,but necessary.Technicians always polite.

Bridget H.

Great attitude, clean work area, on time. The price for the work and parts were reasonable. Also the contract was a great value.

Response from George D.

Thanks for taking the time to write such a wonderful review – also glad you found our service contract to be a great value. We agree!

via Yelp
John H

Superior customer service. Superior HVAC. No opinion yet about plumbing.

Dorothy Minter

We have used Service Mark for many years. They are always prompt, respectful, friendly and excellent at their jobs. I would highly recommend them. We have always been happy with them.

Response from business owner

Thank you for this glowing review. Your complete satisfaction is our reward.

via Google
Robert K

Prompt reply when called about heater problem. Part ordered & service explained problems with solution of replacement of heater part. Serviceman was through on work, cleanup done & polite to customer.

Sewell G

Positive.....quick response and job completed.

Rick S

Timely, polite, friendly, respectful of environment.

Orin Black

Always very professional service people.

They are here, giving us an advance phone call, get the job done and out very quickly.

Have maintained a contract with them for years and never had any issues.

They also installed our current furnace…

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Response from business owner

Thank you sir for the time you took to review our services – your kind and positive review mean everything to us!

via Google
Suzanne G

I love ServiceMark. We have been satisfied from the very first interaction 3 years ago as we moved to PA from MA and got a heating/ac evaluation of the home we purchased before buying. You have upgraded our heating/ac system and maintained it for us with yearly service calls. We have had a few heating/ac issues and everything is always resolved quickly and efficiently. Most recently, your salesman John helped us choose the right replacement furnace. He was great, very down to earth and explained everything I needed and wanted to know. Was not high pressure at all, I always feel like my brother is coming to take care of us when anyone from your company walks through the door. I really cannot say enough about your guys. Great job hiring great guys who do a great job and make happy customers.

Jerrold W

Very good service. The technician was clean and knowledgeable.

Barb R.

Just want to say an extra thank you to Service Mark and our technician, Rich Dombay, for going over and above to make sure our furnace got fixed over this holiday season. Despite the holiday, long hours and the need for multiple repair …

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Response from George D.

Thank you for your wonderful review. We pledge to do all we can to continue to provide the very best of service to all our valued customers.

via Yelp
Bill M.

Just had our total HVAC system replaced by the ServiceMark team. Absolutely wonderful experience. Sales staff was very knowledgeable and made sure the equipment was the best fit for our house and needs. Time to set the install date was …

read more
Response from George D.

Thanks for the very nice review!

via Yelp
Elaine M.

Servicemark to the rescue! After years of feeling taken advantage of being a widow, the Servicemark technician who recently came out to service my HVAC System was polite, honest and most of all, did not try and upsell. Even when I asked …

read more
Response from George D.

Wow, what a terrific review. Thanks for taking the time to post!

via Yelp
Ralph V

Joe did a fans tic job?would recommend him to anyone

David C.

The technician had to rush from the house, and get to a motor supplier before the latter closed. He made it just in time.Then, he returned to his tools (his tools were left in the heater room before he rushed out to the supplier), and took …

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Response from George D.

Thank you for taking the time to write a review concerning our recent service call. Your positive comments mean much to us!

via Yelp
Sharon L

Personnel were well trained and respectful of my property while installing heater and air conditioner. Good experience

Dale K

We are impressed by the great continued maintenance and repair service on our new Carrier HVAC system as installed by ServiceMark. Quality products and quality support whenever we need it.

Christopher B

Always have received prompt, professional service!

Len R

Great service and pricing! We have replaced furnaces and air conditioning units at two homes with them and always recommend ServiceMark to our friends and neighbors!

Sarah Miller

The service man was very helpful and polite. I thought I received good service.

Response from business owner

Thank you for your kind review.

via Google
Steven Freemer

Great company, great service, and great people. I have been a customer for 17 years, and I think they are the best HVAC.

Response from business owner

Your kind review makes our day! Thanks ever so much.

via Google
Catherine Q

The work was done in a timely manner and, best of all, it was all covered under my ServiceMark contract.

James M

The technicians call when they are on the way, show-up on time, and do a thorough job of servicing my heater/AC/humidifier.

Wendy B

Have had a service contract for years. They are great. They provide fast, excellent and professional service whether it's routine service or a service call.

Stephen Bonsall

Prompt and professional and thorough.

Response from business owner

Three words we love to hear . Thank you!

via Google
William R

Have always been happy with our service. Easy to schedule and they always show up in time.

Joseph A

outstanding service techs – quality product – fair pricing – relyable

William H

Very courteous. Very efficient. Good product

Great deal !

John H

Technician was on time, knowledgeable ,courteous and efficient.

CATHE/RONALD KENDER, SR

It is always good . We like your business.

Keep up the good service 😄

Gloria Warrington

very prompt and efficient.

Response from business owner

Thank you for your "short but sweet" review. We're happy that you are pleased with our service!

via Google
Margaret Zehner

For the past four years I have been in a retirement community and have not needed your services. But when I needed you, I was very happy with your work and level of responsibility.

Response from business owner

Thank you for taking time out of your day to review our services and we hope we can continue to satisfy your requests in a timely fashion.

via Google
Donna Little

Competent. On time. Professional. Excellent service.

Response from business owner

We thank you for those wonderful words and we hope we can continue to live up to them all!

Thank you again for taking time out of your day to make ours!

via Google
Edward Savaria Jr

In the time of need--heats out or cool air stopped--having a service contract with Service Mark is the best decision I ever made for the house--and my family!

Response from business owner

Thank you for your observation in that "contract" customers get TOP PRIORITY when there are weather related emergencies!

via Google
Jeff B

A Service Mark weekend guy came out during an emergency at my condo. He came in, assessed the situation, and kindly informed me he couldn't do anything because it was a problem with my condo building's pipes, not my individual unit's. Although he couldn't help, he didn't charge for the emergency visit. Dude was kind, honest, and felt badly that he couldn't help. I'll continue to use Service Mark in the future.

Kendra Brill

The team at Service Mark was incredibly knowledgeable, professional & ethical after a chronic flood situation in my condo where I had already experienced a long line of bad management and service from many orhers. The SM team stood apart.

Response from business owner

So glad we could help during a tough situation- thanks for taking the time to review our services!

via Google
Jay Sivitz

All the work was done efficiently in half the time that was suggested in replacing my air conditioning system which had stopped working. I am very happy with your service in all directions over the past years and will continue to use your …

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Response from business owner

All of us at ServiceMark thank you for your wonderful review. When you're happy we're happy!

via Google
Ann Palladino

We have been ServiceMark customers for many years. The company installed our heating and air conditioning systems and our water heater. The service technicians and customer service reps have been excellent. The work is done right, with care…

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Response from business owner

Many thanks for taking the time to review our services – your positive comments mean the world to us!!

via Google
Kal kalikow

Excellent service most friendly service technician

Response from business owner

Always nice to receive a good review from a valued customer. Thanks again!

via Google
Donald M.

This is our 3rd time using ServiceMark. We have a older ranch home that seems to have a problem every time we turn around. This time is was our AC. The unit outside of our home would not stop running no matter how cool it was and what we …

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Response from George D.

Thanks for taking the time to review our recent air conditioning service. Your great review made our day!

via Yelp
Adele Roda

they were nice, polite, on time, and efficient. definitely would recommend

adele

Response from business owner

Thank you very much for taking the time to write such a nice review of our services. This makes our day!

via Google
George D

Excellent workmanship

Explained the whole process very clearly

Extremely courteous

I will recommend your company quite highly

Louis E

Carefully done with good results — complete replacement of HVAC system.

luis morales

I have had a service contract with ServiceMark for many, many years. I have also bought heating and an airconditioning systems from them. I have never had a problem with getting a service call appointment. Have not had many reasons to call …

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Response from business owner

Thanks for taking the time to give us such a wonderful review! Thanks for your business!

via Google
Gloria J

I don't know which service, because I have had them come out to check my furnace often for peace of mind--no freezing in the middle of a cold winter day /night or sweating on hot summer day/night!! Great deal for thoroughly checking out my furnace and giving me a thumbs up. What a load off the mind of a very, very senior citizen!!!!

Mark W

Outstanding service

Joyce R.

Ive been with this Company for about four years now. I noticed their truck in my surrounding neighborhood during my walks. Someone else had installed my system a few years prior to that and it seemed I could never get them back out to just …

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via Yelp
Paul Chakmakjian

Oscar was wonderful. Very thorough and very polite. Have used him for many years. He's the best! Paul Chakmakjian

Response from business owner

Thanks for the nice comments sir!

via Google
Claudia Robbins

We just replaced our water heater and AC. Technicians Keith and Juan were polite and friendly and always explained what they are doing. The finished up and left the work area cleaner than how it was when they started.

Response from business owner

We'll make sure to pass along your kudos!

via Google
Julie Shenkman

I have used ServiceMark to service my hot water heater and HVAC system on different occasions and each experience has been incredibly pleasant. They've always been on time, come out the day I call, and are pleasant to have in your home. I …

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Response from business owner

Thank you for your many recommendations.

via Google
john r mcgonegal

tech arrived on time, clean, well trained and equipped for the job

Response from business owner

Thanks for the five star rating!

via Google
Geraldine D

Your service rep. came last week to service my heating & air-conditioner and he was very polite and professional. He put his little booties over his shoes before he even came into my house, he answered my questions and was just so nice, Yes, I would very much recommend your company to anyone asking,

Steven Zimmerman

I have found ServiceMark to always give sound advice and provide quality products and installation, as well as repairs.

Response from business owner

Thanks for the five stars!

via Google
Wendy B

We've had a service contract for heater for years. Have only had one bad experience and it was rectified immediately. I feel good knowing they are just a phone call away.

Response from business owner

Thanks for the five stars!

via Google
Jagbir Singh

Mostly great, thorough and courteous service.

Response from business owner

Thank you for the five star rating!

via Google
John Hurt

Very competent technician.

Response from business owner

We appreciate your comments – thanks!

via Google
norman schwartz

Service Mark technicians and staff have been courteous, efficient, on-time and patient in explaining how the heating, cooling and other systems in the house work. The service center staff, specifically, Emily, has been exceptionally patient…

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Response from business owner

Thank you sir!

via Google
errolbc

Very friendly and efficient team installed a new water heater, air-conditioning unit and furnace on time and within the specified number of hours. All works perfectly, very happy! I strongly recommend ServiceMark for all heating and cooling…

read more
Response from business owner

Thanks for the wonderful review and rating!

via Google
John Caporale

My background is in HVAC so I know.... I have been extremely happy with ServiceMark's responsiveness and technicians. I don't trust anyone else to service my equipment.

Response from business owner

Thanks for the kind words!

via Google
Spencer Guest

As a customer of the last 15 years, I am very happy with their service even the one time I needed a call on Christmas eve. They service our boiler and hot water system and all their staff have been polite and excellent

Response from business owner

Thank you for your kind comments.

via Google
Joan Greenhalgh

looking into replacing the HVAC system in the home we bought in 2009, salesman John came to evaluate our situation. While there he realized we had a large enough property to consider putting in a geothermal system. He took care of all the …

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Response from business owner

Thanks for both the review and the dive star rating!

via Google
Patricia G.

I would not be without a service plan from Servicemark Heating, Cooling and Plumbing. I would not let my Family members be without coverage either. We woke without heat on February's 2016 coldest morning. Our technician not only showed up …

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via Yelp
Klaus E.

Stellar technical service!! I've always been impressed with your technicians but this last service was absolutely outstanding starting with over-the-phone diagnosis and guided repair by Rich who helped me get my emergency heat running after…

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via Yelp
Klaus E

Stellar technical service!! I've always been impressed with your technicians but this last service was absolutely outstanding starting with over-the-phone diagnosis and guided repair by Rich who helped me get my emergency heat running after a day with NO HEAT in the blizzard of Jan 2016!! The actual on-site diagnosis which followed two days later (when roads were passable) as well as the final repair were also outstanding!! You have a life long loyal & vocal service customer in me since you keep earning my trust.

Now, sales is a different story as my experience was bad in having been sold an inferior (Lennox) system in 2005 by a salesman who I'm convinced was only after a kick-back from the manufacturer. Hopefully the sales staff will have changed by the time a replacement system is needed as I really would like to buy from Service Mark

William Phillips

Service representatives are always prompt, efficient, and informative.

Response from business owner

Thank you for your kind review and we promise to continue to provide GOOD service to all our customers.

via Google
SwitchinLabels

No complaints ever. Have been using SM for years. They try hard. They deliver. Employees are courteous and trustworthy. We depend on Service Mark. Frank Blue Bell, Pa

Response from business owner

You made our day – thanks so much for taking the time to comment!!

via Google
Tamera H

Always friendly, on time and knowledgeable. Get the job done quick and easy.

Nancy Lewis

Well trained, courteous techs always provide prompt reliable service. I wouldn't call anyone else!

Response from business owner

Thanks for your kind review – we appreciate!

via Google
Hiren Patel

ServiceMark customer service is always there and their technicians are fast, reliable and get the job done right the first time. Thank you!

Response from business owner

Thanks for taking the time to review our service. We appreciate your feedback greatly!

via Google
Robert Regan

The young technician who checked our furnace was extremely competent and pleasant. We would gladly recommend your company.

Response from business owner

Thanks for taking and time to review us, We will let that technician know your satisfaction.

via Google
Kim M.

Today's blizzard was too much for our furnace. Due to Delaware being under a state of emergency, thought we would have to wait for repairs. Called Servicemark and OVER THE PHONE, they fixed the problem. Who knew snow could get pulled into …

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via Yelp
Kathy Kirk

We have used Service Mark for 20 years can continue to use them, we have 2 locations and when we have a problem they are right out. There workers are clean and professional. We have never had any problems, they have been out same day …

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Response from business owner

Thank you for taking the time to write a review. We shall continue to always do our best and offer the services our customers need.

via Google
Megan Baker

They came out and fixed 3 different issues with our furnace and installed a new water heater in a timely manner and all at reasonable prices. I won't use anyone else while I live in DE.

Response from business owner

Thank you for taking the time, out of your day, to write this nice review.

via Google
Orin B.

We have used their service for years.

Always professional, show up on schedule, get the job done and leave. I highly recommend their annual contract. They come in May to check the air and in December to replace filter and check the heater…

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via Yelp
Tom B

The guys are great.

Al Gryga

Service Mark is an excellent company. They have been servicing my heater and air conditioner for the past 15 years. Their service staff is always prompt and courteous and they make sure to thoroughly explain any issues that may arise during…

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Response from business owner

Wonderful to hear – thank you!

via Google
David Rosenthal

Started with Sherwood in Wyndmoor in 1970 and have remained with its successors for 46 years. Reliable, prompt, competent, courteous and reasonable. No reason to go anywhere else !!

Response from business owner

Thanks for both the nice review and the five star rating!

via Google
Dana S.

The compressor in our AC unit burned out in the middle of summer. I called Service Mark and they came out the same day. They were very detailed in explaining the severity of the burn out and told me they would install filters and replace …

read more
via Yelp
Donald M.

One of our pipes busted and caused water damage in my home office. I called several companies, but, Service Mart was the only one that could come out right away. They were so helpful and repaired the problem right away. The Service Mark …

read more
via Yelp
Ferdinand Wieland

As a long-term customer of service mark, I have the highest regards for the excellent services provided year -in and year-out by the competent and TOP technical team.

Response from business owner

Thank you as always!

via Google
A R.S.

ServiceMark has done a nice job of sizing, installing and maintaining a new furnace and air conditioning system along with an evaporative water unit for the dry winter months. They always use bleach to clean any open vinyl piping used for …

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Response from business owner

Thanks for both the nice comments and the great rating!

via Google
carol knotts

Amazing company....always courteous, dependable and, most importantly, has highly skilled technicians. Had used another big local company years ago & had awful service. ServiceMark has saved me money and are very trustworthy. Go with the …

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Response from business owner

Thanks for the great review and rating.

via Google
Jeanne Bulger

I've been dealing with SERVICE MARK since 2003 and it's always been a very good experience. Prompt, reliable service and very pleasant folks to deal with from the office folks to the ones who come to do the job. Thanks for always being …

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Response from business owner

Thanks for the positive review and rating!

via Google
Ken Kelly

Dan has always been a super, helpful guy who calls you from the site to let you know what the tenant screwed up now!

he always explains ind depth what was wrong, what has to be done and then explains, again, to the tenant, what to do.

Seems…

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Response from business owner

Thanks for the 5 star rating

via Google
Jason Spirko

Happy with service. Came out the same day I called & fixed my AC.

Response from business owner

Thank you Jason for your kind words and we're all glad, here at ServiceMark Heating Cooling & Plumbing, to be able to put your problem to rest!

via Google

From 72 reviews
Cornelia Kurischko

We forgot to renew our service contract. The company called me to remind us and also to schedule a service time. Everything was handled in a very professional way.

via Google
Babak G

Technician was on time and ready for work, The work was done efficiently and all questions were answered. Very happy with the service and would recommend them to family and Friends.

Jennifer M

Prompt. Promotion price prefect.heater and a/couple worKS great.

Jeffrey C

Service team member called in advance, arrived on time, and finished the boiler maintenance procedures without any issues. I have had the same experiences with our AC units serviced by ServiceMark. Very satisfied and I recommend the ServiceMark team.

Steven R

Service was quickly scheduled and efficiently carried out.

Service tech always tries to sell me something, usually way before I need to replace.

Ernie Peacock

Office staff are helpful and personable.Technicians are friendly, knowledgeable, courteous, and respectful of our home. ServiceMark stands behind its work and honors its commitments to get the job done right. We have been customers for over…

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via Google
Mike R

A honest quality driven company

Ronni Yaskin

Work is of excellent quality.

When I asked for pricing for 2 different projects (on different occasions with different salesmen), they told me that I did not need what I thought I did. It saved me thousands of dollars in unnecessary repairs…

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via Google
Marc Kantor

on time-courteous-complete

via Google
Heidi H.

These guys just finished doing a complete tune-up and repaired deficiencies in the Boiler for our hot water radiator heating system. They were all great to work with – from Bob E who came out initially to review our system and provided a …

read more
via Yelp
James T

Chris was very knowledgeable & most professional. He took his time & had really good suggestions

Edward Roulhac

We received the best possible service by the technicians. Great Quality Service!

Sandi and Ed of Blue Bell

via Google
April D

I have had Service Mark since 1976 and I've always been satisfied with their service. They were helpful when I wanted to add a new a/c system and a new gas water heater. The technicians have always been respectful as well as knowledgeable . They have always come at the appointed time, and call when they are on their way to my home with an estimated time of arrival that day. Their work area is always left they way they found it.

Service Mark is a most reliable company.

Clare R

I can always count on your service technicians to fix the problem promptly and ensure my safety.

Elliott Echt

I've relied on Service Mark to live up to their guarantees, and be there right away – nights, weekends, whatever.

Response from business owner

Thank you for your kind support and five star rating – it means so much to all of us!

via Google
Cortright Wetherill

Service mark is an excellent company and is very reliable.

Sincerely,

Cortright Wetherill

Response from business owner

Thank you very much for your kind review and we pledge to continue to do our best to provide service all our customers in the best possible way!

via Google
Alan R

I was was pleased with routine service in December. Brian did his usual fine job. Kaye Ramsey.

Jay Sivitz

I am very, very satisfied with my service. I have been using Service Mark for several years. I use Josh McFarlane ( #040668) to work on my system, and I wait until he has time time to see me and my system.

Response from business owner

We're so happy when you're happy and we intend to continue with more of the same! Thanks for taking the time to write such a kind review!

via Google
George B.

We've been ServiceMark customers for 30 years so that says something; this last service call

by Chris Baughman was the best yet. Competent, chatty and generous, he was the sort of

service technician folks dream of in this time when that is …

read more
Response from George D.

Thank you for your fantastic review – we appreciate your business and pledge to continue to offer the VERY best in routine maintenance, emergency service and HVAC installation through-out our service area!

via Yelp
David J.

Have always been great from installation to responsive service

Response from George D.

Thanks for taking the time to write this review – these kind comments make our day!

via Yelp
Elaine E

Always have been pleased with ServiceMark. Each service person I've had come to the house for my regular heating/AC checkups have always been very polite.

Bill M.

Just had our total HVAC system replaced by the ServiceMark team. Absolutely wonderful experience. Sales staff was very knowledgeable and made sure the equipment was the best fit for our house and needs. Time to set the install date was …

read more
Response from George D.

Thanks for taking the time to review our recent installation of HVAC equipment for your home. We're happy that you and your family are happy and pledge to stand behind our work.

via Yelp
Barb Rosen

Servicemark's customer service and emergency repair team is beyond compare! We highly recommend buying their products and service contracts!

Response from business owner

Thanks so much!!

via Google
Amr El Jack

Installed new system. Good price, smooth installation. Great experience. Highly recommended.

Response from business owner

Thanks for the review and five star rating!!

via Google
Tom T

Great service. On time, and very professional. Thanks

James M

Always fedl confident in your technicians and service

Lori Stokes-Powers

Always prompt, helpful with great feedback!

Response from business owner

Thank you for the terrific five star rating!

via Google
Seymour Kalikow

Their service people are fantastic Completeyknowledgeable and super friendly. It's like having a friend working for you.

Response from business owner

Thank you for your kind review – we're blushing!!

via Google
Milton G

Cookie has been doing our Preventative Maintenance for several years now. He is thorough and very knowledgeable. We enjoy our interactions with him twice a year.

James Hamilton

I have been using ServiceMark for many years and I continue to be completely satisfied. They have installed and maintained my heating system, cooling system, and hot water system. Their technicians are extremely competent and professional. …

read more
Response from business owner

Great news and thank you for taking the time to review our services. We pledge to always try to present only the very best to all of our customers!

via Google
Patrick L

Have had a heating and cooling contract for 25 years. Always satisfied. The technicians are always respectful and informative and spend a good amount of time. Frequently have gone over and above to solve a problem.

James Lemley

Excellent. I have had Greg for the past 3 years servicing my heating and air conditioning equipment. He is always professional, courteous, friendly and competent.

Response from business owner

Thank you for taking the time to review our services. We will make sure Greg knows that you were happy with his efforts!

via Google
Mike C.

Customer for business and home since its beginning. Honest; fair; rapid response; courteous service. My only choice: highly recommended

Response from George D.

Thanks for the kind comments- we'll continue to endeavor to offer the very best in service, maintenance and replacement installation of HVAC systems!

via Yelp
James W. Husted

prompt, professional.

Response from business owner

Thanks for the wonderful rating and comments!

via Google
J G Brown

Came for routine servicing of our AC and then heater. On time, very courteous and friendly. And quick!

Response from business owner

Thank you for taking the time to review our recent services. We'll try to get that 4 star rating up to a 5 star!!

via Google
Manny Boxer

Excellent and professional service service men.

Response from business owner

Thank you for your five star rating and positive review.

via Google
Steve Eisenstein

We have had a heating maintenance contract with ServiceMark for years and they are always on time, polite and do a good job.

Response from business owner

Thank you sir for those kind comments. We pledge to continue to offer the best service plan available in the industry!

via Google
Karen B

I've used Service Mark for years. They have always been very professional and easy to work with. I would recommend them.

Gina D'Orazio

Great company to have for heating and cooling. Installed my heater and AC and still service them both! Highly recommend!

Response from business owner

Thank you taking the time to review our service and installation work we completed for you. We truly appreciate you and all of our customers and pledge to continue offering 5 star service!

via Google
SwitchinLabels

Quality of products and workmanship are excellent. Techs show up on time. Courtesy and clean cut. No worries about them in our house. That is worth a lot. There is no substitute for quality. Service Mark has maintained that standard for …

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Response from business owner

Very happy to have been of service to you and we pledge to maintain a level of responsiveness , to all of our customers, going forward! We also thank you for your feed back as it helps us re-look at ourselves and try to be even better!

via Google
luis morales

Great company that I have been using for probably some 30-40 years. Easy to make an appointment for a time that suits you, they show up on time, and perform service in a very professional manner. I have also bought my air conditioner and …

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Response from business owner

Your ServiceMark team thanks you for taking the time to write such a wonderful review and pledge to continue to offer only the best in residential HVAC services.

via Google
jim murray

Have been customer for 20 plus years. But I do shop for major items...Furnace, AC, and Hot Water heater replacement .....SM has done all. Price and service always beats Competition ..

Response from business owner

We're pleased to have been of service to you over the years and promise to keep up the level of service that we've been providing since 1951! Thanks again for the special review!

via Google
Alan M

Always a pleasure, on time and always well done and neat.

Barbara F

Always courteous...on time...and don't leave any mess! Service mark is GREAT!

Aurora K

always ready to respond!

makes for a happy tenant and less stress for the owners!

Kevin C

Pat in the office staff was excellent in supporting our requirement. Technician was knowledgeable and efficient.

norman schwartz

Service has been prompt, courteous and efficient. The technicians have always arrived on time and have done their job well. The call center is also responsive and helpful. I'm pleased as can be that my wife chose Service Mark to install and…

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Response from business owner

Fantastic review – thanks so much for not only taking the time to review us but to give us a five star rating. It's what we all work towards!

via Google
John J

Have been a customer for so many years I can't remember when. Nothing but the highest praise for their professional manner of doing and handling problems quickly . Owned a few apartment buildings over the years and never had to worry if a problem arouse. Day or night. Nice to deal with people that treat you like you mean something other than just a work order .

Steve H

Service Mark has always been prompt at addressing our needs and has fixed things correctly the first time.

Walter S

Superb service by very professional technians.

Francis I

Customer for over 10years ,they are always very professional

Lisa S

Installers did a very nice job. Excellent service. Salesman, Bob Malinowski was extremely helpful and knowledgeable.

Janet M

Company easy to do with. Techs are friendly and experience. They address your concerns and answer your questions. The business office personnel are most helpful and friendly.

MRS NAGLE

Courteous and knowledgeable technicians

James Scharnberg

The ServiceMark technicians always do a super job. They are prompt, efficient and courteous. I recommend them highly.

James F. Scharnberg

Response from business owner

Thank you for your glowing remarks – this makes our day. We pledge to always do our best and continue to offer prompt , courteous and efficient service and annual maintenance.

via Google
William S

Good service. Very pleasant technicians.

Patricia Dowden

I had a service call 2 hours after asking for help, and a salesman who came the next day, on Sunday, to set up replacing my failed air conditioner. I've had similar experiences for years — they are The Best!!

Response from business owner

Thank you for taking the time and effort to review our latest service call and subsequent sales of new AC equipment. We will continue to stand by to provide annual maintenance to keep the new system running on par!

via Google
chen cheng

I called when I saw steam come out from my heater, the lady received my call explained to me that it is de-froze process and no issue. What a nice help!

Response from business owner

Glad we could help!

via Google
Dana S.

I've used ServiceMark a number of times for both HVAC and plumbing issues. Thier technicians are always extremely professional and are able to communicate what the problems are so that I can understand it. I think their pricing is also very…

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Response from George D.

Thank you for taking the time to review our services and write these kind words. We will endeavor to continue to do our very best always remembering that your satisfaction is our reward!

via Yelp
Jessica D.

We have used Servicemark at our business for a few years now. They are always prompt, courteous and respectful of our co-workers. Both times we've had ventilation issues, they solved the problem in under an hour and offered comprehensive …

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Response from George D.

Thank you for taking the time to review our services. We're happy when our customers are happy!

via Yelp
David Rosenthal

We have used ServiceMark ever since it was Sherwood in Wyndmoor in 1970. In 45 years, we have found them to be honest, prompt, dependable, available, pleasant, courteous and capable. They come when called, come when they say, and are always…

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Response from business owner

Thank you sir for the wonderful review .! We so appreciate that you took the time – it truly honors us.

via Google
Edward Savaria Jr

I have nothing but the best experiences with this company. I have two service contracts--one for heat and one for cooling. They come out for the heater 2-3 times a year for me--sometimes less sometimes more. I have a really old furnace and …

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Response from business owner

Thank you for taking your valuable time to post your positive review of both our scheduled and emergency services. We pledge to continue to offer the best service we possibly can.

via Google
Hinda Hinda

heat not working reliably and a houseful of company.

saturday morning scheduled app't moved to saturday afternoon b/c one tech was out that day. Jesse came and replaced thermostat- explained everything. checked everything. happy and warm …

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Response from business owner

Thanks for taking the time to review us. Glad we could help!

via Google
Richard McCloskey

Always knowledgeable and prompt

Response from business owner

Thanks for those kind words sir!

via Google
Julia Gould

My elderly mother learned of a lung condition and the necessity of making sure her air quality was as good as possible. I worked with Bob M. to review her systems. Trevor was the technician to go over everything. I was extremely pleased …

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Response from business owner

Thank you for the kind review and we're glad we could be of service during a difficult time.

via Google
jody souder

Jesse Hoban was great...he explained everything so that I could relay the information to my husband...he did a wonderful job servicing our air conditioner...very courteous and very nice gentlemen !! Thank You !!!!

Response from business owner

Thank you for taking the time to review our recent AC service – we're happy that you were happy!

via Google
Jason Spirko

My AC broke down over the weekend and ServiceMark came right out. Love these guys.

Response from business owner

Thank you for your review and continued business.

via Google
George D.

Good people here. Fixed my AC unit the same day I called. Let me know the total price before they did anything. Will use them again.

via Yelp
Jeanne Manser

The initial individual (Dan) who I was dealing with just gave me a run around-didn't return calls,didm't call me back when he said he would...I then talked to his supervisor who told me immediately when my unit would be installed and was …

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Response from business owner

Thank you for your comments – it's how we get better!

via Google
Robert Anolik

Service Mark provided prompt courteous service. It is a pleasure to work with them.

Response from business owner

Thanks for the five star rating!!

via Google
Merritt Hansen

I was able to get an appointment right away to service my AC. Pricing is straightforward. Timely professional service. I would definitely use this company again.

Response from business owner

Thanks for taking the time to review our recent service. We're all happy that you're happy!

via Google
Diane Smith

Always helpful, courteous, careful.

Response from business owner

Thanks for the review. It's always great to hear from our satisfied customers.

via Google

From 75 reviews
Laura L

Great service, nice tech folks!

Richard S

Your tech arrived on time. Was very friendly, serviced the heater, gave us valuable information

on the filters needed for our heater. He also checked the hot water heater.

George C. Corson Jr

Technician [Josh. M.] arrived promptly, after a telephone call some 15-20 minutes prior to arrival. He did the necessary servicing of our gas-fired furnace and gave us a timely warning about the relative "old age" of our hot water heater. …

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via Google
Jen B.

On time service. Quick and efficient.

via Google
Mimi smith

Excellent Always relabel. Great people

via Google
James Scharnberg

The serviceman arrived when scheduled and did a fine job. Thank you, Jim Scharnberg

via Google
Julian B

Excellent service and timely to respond

Jim Davis

On-time service. Helpful, knowledgeable, competent tech. What more can one ask?

Response from business owner

Thanks for taking the time to offer this five star review! It makes our day!

via Google
Residence W

We always have the same technician. He is professional, courtesy and takes the time to thoroughly inspect my heating/cooling system.

Felix S.

On time, Friendly, professional and very knowledgeable! Love the service!!!!

Response from George D.

Thanks for the great review. We'll make the folks in our Wilmington office know that you cared enough to take the time to write these glowing comments.

via Yelp
Florence934

Very responsive!

Response from business owner

Thanks for the five stra review!!

via Google
Todd Proud

Always on time and very knowledgeable.

Response from business owner

Thank you for taking the time to review our services . We appreciate your input!

via Google
Jeffrey M

Great company. My family has used your services for many years. Reliable, honest, and great customer service. Very fair pricing. Thanks

Jessica S.

Once again Servicemark to the rescue, or at least an accurate diagnosis! A leak in the kitchen ceiling proved to be separated caulk exposing the master bathroom shower, resulting in rotted sub-floor! I would have never found this without …

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via Yelp
Kate H.

Easy start to finish. Always provide my service so when I needed new system – who else!

Response from George D.

Thanks! Your positive comments mean the world to us!!

via Yelp
Frank P

Prompt. Courteous. Competent. Reliable. Affordable.

Richard McCloskey

Both sales and service have been prompt and reliable

Response from business owner

Thanks for your kind words Mr. McCloskey – wee truly appreciate your review!

via Google
Lois S

The technician arrived as scheduled; did a thorough job to get the motor fixed on the heater. I was very happy with his service.

LAURIE EVIN SHTEIR

Very polite service, on time, and thorough.

Response from business owner

Thanks so much for the kind words in your review.

via Google
Lisa Amoroso

Great service!

Response from business owner

Thanks for taking the time to review our recent service.

via Google
Patricia SCHWABE

I've had them several times, and am always pleased. They also installed my hot water heater and my gas heating system.

Response from business owner

Thanks for the positive review.

via Google
Mary E

The technicians who have taken care of my furnace and A/C for basically since the house was built in 1972 (moved into it in March 1993) have always been competent, kind and friendly going beyond ordinary efforts to see my work is done well., and I have appreciated this very much.

Hank Adam

Always excellent, courteous and professional.

Response from business owner

Thanks you for this review – it made our day!

via Google
Francis S

Your Serviceman was on time and thorough in checking out our heating system. He gets A++

He was very friendly and dressed neatly. It was dinnertime when he arrived and he apologized for arriving at that time. Although I was happy to see him at any time – just glad that he arrived at any time to get the job done!

I really hope that he will be servicing our Air Conditioning System when that time comes in the Spring!! He was a pleasure to deal with and a credit to your Company!!

Kathryn Stone

Elaine M.

Servicemark to the rescue! After years of feeling taken advantage of being a widow, the Servicemark technician who recently came out to service my HVAC System was polite, honest and most of all, did not try and upsell. Even when I asked …

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Response from George D.

Thanks for the wonderful review. You've certainly made our day!

via Yelp
L K.

We had ServiceMark install a new AC system for our office, and we have been pleased with the results. Additionally ServiceMark services our HVAC systems each year and keeps them in running order.

The past two years our Heating service tech…

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via Yelp
Maddalena DeSimone

Trevor was great with our complicated system! very knowledgeable, explained everything, always works ten times better after he services it !-wont have anyone else touch my heater!

Response from business owner

Thank you for taking the time to write this wonderful review!

via Google
Erica Berstein

From sales to service I have been more then impressed with Service Mark twice. Irv Bailin helped me 3 years ago replace my HVAC and now in my new house we used them again to replace 2 systems that were 20 years old. Irv is always …

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Response from business owner

Thank you for your kind review and the terrific five star rating.

via Google
Mitch H

Great installation. Techs were prompt and everything was neat and clean when they left.

Jacqueline L

Excellent customer service. Technician was knowledgeable and professional.

Lisa T.

We scheduled an annual maintenance as part of our service contract this year. The technician was punctual, professional and helpful. We're very satisfied.

via Yelp
Philip S

Always in time and very efficient. Pleasant and knowledgeable techs.

Sue Powell

Service was preformed professionally and was explained by the tech.

Response from business owner

Thank you for taking the time to review our service. We pledge to continue to deliver only the highest level of HVAC service to our customers.

via Google
Jack H

Recently had a new heating and cooling system installed and would absolutely recommend service mark. From the salesman to the technicians they were prompt, professional and very friendly. Also have a service contract with them and they have always been reliable

Jack H.

I've had a service contract with service mark for many years and they've always been quick and responsive each time. Other than a pricing issue with a new thermostat a couple years ago which after complaining they resolved I've been very …

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Response from George D.

Thank you for taking the time to review our recent HVAC installation. We are pleased with your high rating and promise to always put the customer's needs in front of our own!

via Yelp
Steven Freemer

We just wanted to thank ServiceMark for working on a Saturday to replace our heating system. My wife is ill and the sales, and service installers really came through to help us so we could have heat with this changing weather. That is why I…

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Response from business owner

We are very pleased that you are happy and that we could assist you in a timely manner. We pledge to continue to offer our services 24/7/365 to all of our customers.

via Google
Mary H

Always receive such wonderful service from Service Mark. All service men are respectful, on time, knowledgeable ! Never call anyone else!

Ann Dee Feiner

Superb service!

Response from business owner

Thank you for your five star rating – it means a great deal to us!

via Google
Barbara B

ALWAYS USE SERVICE MARK FOR MY HEATINIG AND COOLING NEEDS/YEARLY MAINTENANCE FOR BOTH HEATER AND AIR CONDITIONER

HAVE BOUGHT BOTH COOLING AND HEATING SYTEMS FROM THEM AND ALSO WATER HEATER/EFFECIENT AND PLEASANT/EXPLAIN EVERYTHING

Jim C.

The best service company in the area. Reliable professional work.

Honest estimates. Plumbing, heating, air conditioning, they do it all, on time, reasonably and professionally.

Great firm to do business with. I wish all service companies …

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Response from George D.

Thanks for taking the time to review our services. You've made our day!

via Yelp
Elizabeth C

The finest, most honest company I have ever dealt with.

In a field full of scam artists and low ball wizards, your company stands out as the best of the best.

Your sales, installers, and service people are some of the finest I have ever met.

Barnabas P

Once again Servicemark did their semi annual checkup of our hvac system and did a great job. It's one less thing for us to thing about- they even remind us it's time to do it- a plus in our busy schedule

Claire D.

Can't say enough about what a great job Service Mark did installing our new heater and a/c units. I was very impressed with John Hanson, our salesman. He was very responsive and professional and answered all our questions. The installers …

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via Yelp
David R

Prompt, knowledgable, competent, pleasant, fair, reliable. Had contract with them since Sherwood i 1970.

Palaniappa Krishnan

Very nice. Keep up th great work.

Response from business owner

We pledge to do just that! Thank you!

via Google
JOHN/LINDA CROMPTON

ServiceMark is always out to our house right away for service. The service technicians are always friendly and helpful and show us what they are doing and provide advice and suggestions for improving the efficiency of our home. We trust them and highly recommend their services!

John B

100% pleased with service ! Josh, the service tech was excellent with the explanation of the problem and the "how we're gonna fix it "

Elliott V

We had a service call last Saturday, 8/13 to fix our compressor. The service technician had us up and running in 45 minutes on a very hot day in mid-90's. The following Monday we had our service visit to ensure that our A/C system all points checked out. Service Mark technicians are always on time and courteous and explain their repairs clearly. WE would most definitely recommend Service Mark!

John H

ServiceMark companies have been doing regular maintenance on my heating/HC units for over 20 years, and they've always been professional, thoughtful, and responsive. I also had older plumbing replaced, and their work was neat and efficient.

john walmsley

Service Mark continues to keep our 20 year old Ground Source Geothermal Heat Pump running well. I value our association, and recommend them to anyone looking for an excellent HVAC Installer/Service Provider.

Response from business owner

Thank you Mr Walmsley for your kind review and we pledge to continue to serve your HVAC needs today, tomorrow and well into the future!

via Google
Jan S

Rick Taylor is the most experienced technician I have ever dealt with. Great customer service and I am completely satisfied with the experience.

Angela C

Good communication from the company. Service tech was on time and professional. Will use again.

Jay Sivitz

Everything that you have done for me over the past several years has been perfect. You have covered my heating and air conditioning perfectly. I have had several major problems and you have solved them quickly and efficiently. You have also…

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Response from business owner

Thank you for taking the time to write this "glowing" review and we will certainly congratulate Josh for providing another great customer experience .

via Google
Robert S

Great job I love how cool I feel in 90 degrees outside consistent great job year to year 12 years

Eleanor Davis

Great company, accommodating, on time, efficient good work

Response from business owner

We really appreciate you taking the time to give us this glowing review! We pledge to continue to do our best today and for all tomorrows!

via Google
Mary P

I have always been very pleased with the techs from Service Mark. No matter what the job, they take care of your home. They also take the time to explain what they will be doing and answer any questions you have.

Joyce F

My air conditioner and heater was installed last August. A little over a week ago it started making a piercing noise. There was a service man here Friday, Saturday, Sunday and Monday. Ralph finally fixed the problem on Monday. Ever though it took 4 days to fix it, I had three amazing men, Greg, Ralph and Tyler. They all did there best. They were friendly, considerate and a pleasure to me to have them come and try to fix the problem. They never gave up. The three men listed above should get a raise in my opinion. Thanks Greg, Ralph and Tyler.

Joyce Fellman

Donna S.

I have used Service Mark for both my plumbing and AC needs. Most recently I had a frozen pipe burst in my kitchen. They sent a plumber out immediately and my pipe was fixed about an hour later. It was a messy job because the pipe was in the…

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Response from George D.

Thank you very much for taking the time to review our emergency plumbing service. Always glad to help and please our customers

via Yelp
Kim M.

Today's blizzard was too much for our furnace. Due to Delaware being under a state of emergency, thought we would have to wait at least 24 hours for a repair. Called ServiceMark and OVER THE PHONE, they fixed the problem. Thank you …

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via Yelp
Amy F.

ServiceMark has been nothing short of fantastic! Our charity, Bringing Hope Home, uses ServiceMark for all of our heating and air conditioning needs. As an organization that helps families with cancer in the area, we are very protective of …

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via Yelp
Paul I.

These Guys are Fantastic. Clean, professional and kind. They are widely involved in the community and we use them when ever the opportunity arises and are always pleased!

via Yelp
Nadine Stevenson

I had a complicated challenge to install the propane line to my stove. Joe Pisano evaluated the situation, acquired the necessary parts, and redirected the gas lines to accommodate my new stove. He also converted the stove from natural gas …

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Response from business owner

Thanks for the great review!

via Google
luis morales

Always a pleasure to deal with ServiceMark. This visit was for our semiannual A/C turn-on and humidifier filter replacement. Rep came early, in fact, was very courteous and appeared to do the job efficiently.

Response from business owner

Thank you sir for your review!

via Google
John Caporale

I have a background in the trade so I know when a tech or company is trying to snow me, con me, or is not providing exemplary service. I can tell you that after having a service contract with them for about 10 years not, they have not one …

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Response from business owner

Thank you for such a complete review – we appreciate that you appreciate us!

via Google
Emily Cericole

Servicemark. Their customer service representatives are great. They are very kind, professional, helpful, and knowledgeable. They got above and beyond what they need to do and they are great at their jobs.

Response from business owner

Thanks for your kind review. Glad we could be of service.

via Google
Eric Thompson

Over the winter we had the drain line on our kitchen sink freeze and become blocked. The Service Mark tech was out and helping us before we knew it. Though it took a bit of persistence, he was able to clear the line and get out kitchen sink…

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Response from business owner

We had a lot of these types of calls this past winter. Our plumbers were busy getting people out of trouble and we're happy we could correct your problem.

via Google
Paul Villafane Sr

Great job by ServiceMark in getting a new heat pump installed and running. ServiceMark truly had great Service that was right on the Mark! Kudos to George and Irv!

Response from business owner

Thanks for taking a moment to review our recent installation. We're all happy we could get the job done in a timely fashion. We hope you'll enjoy your new home comfort system for many years!

via Google
R SMITH

I called for service and they responded within 2 hours. The Customer Service Representative was very friendly and the technicians was very knowledgable.

Response from business owner

Thanks for the review!

via Google
Carol Knotts

I have had ServiceMark for over 12 years and whenever I need them, they are courteous, prompt, & highly skilled. It is great to have a local company who not only provides peace of mind with fair pricing, but also supports the community by …

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Response from business owner

Thank you for taking the time to write such a glowing review. And yes, we like to give back to the people and the community that have helped make ServiceMark a resounding success over these past 60 plus years!

via Google
Jessica L.

Servicemark did a fantastic job in locating and fixing a leak in my master bath shower. They were prompt in arrival and didn't give up on the job when it wasn't exactly obvious where the leak was coming from. Instead, the technician …

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Response from George D.

Thanks for taking the time to review a difficult service/repair call. Wasn't it nice to know that all travel and time needed to find the problem was included in the diagnostic fee – a one time charge.

via Yelp
Don Mimm

I had a leak coming out of the wall from the hose pipe. I called ServiceMark and they came out right away. Their plumber was extremely professional. He fixed the pipe for us quickly and cleaned up the work area very well. I definitely …

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Response from business owner

Thanks for the review- we appreciate you taking the time to give us your thoughts.

via Google
Patrick K.

I moved into a new home and with it came along the existing annual service contract with Servicemark. My heater stopped working. This happened a few times and was able to be self corrected by turning unit off/on.

After the third time of …

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Response from George D.

We pride ourselves in superior service that is right on the Mark.

via Yelp
Dana S.

The compressor in our AC unit burned out in the middle of summer. I called Service Mark and they came out the same day. They were very detailed in explaining the severity of the burn out and told me they would install filters and replace …

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Response from George D.

We were glad we could be of service! Thanks again for choosing ServiceMark.

via Yelp
Dana Mimm

The compressor in our AC unit burned out in the middle of summer. I called Service Mark and they came out the same day. They were very detailed in explaining the severity of the burn out and told me they would install filters and replace …

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Response from business owner

Thanks for the review and being a valued customer of ServiceMark Heating Cooling & Plumbing.

via Google
Mark W.

I had a heat pump issue right after a recent snow storm and called Service Mark because I had recently heard about them on the radio and had tried a couple of others over the years and eventually every one caused me to change due to poor …

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via Yelp