Testimonials – ServiceMark Solutions

TESTIMONIALS

Testimonials For ServiceMark Heating, Cooling & Plumbing

We know we’re lucky to have great customers like you, so we’re grateful for every one of you.

In everything we do, we put the customer first, so when you take the time to share kind words with us, it means the world to us.

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For over 60 years, we have been blessed with your support and trust and we’ll always be thankful for that.

Below are some testimonials from recently satisfied customers.

From 153 reviews
Patricia Gorman

Best of the best ! Will be having Servicemark in to price new equipment. They have helped me get my old unit through the last heat wave and I much appreciated the emergency services offered. It is time to trade in for a new model. I …

read more
via Facebook
Charles Palmer

Prompt, expert service on my Carrier air conditioner, that I purchased from them.

Response from business owner

Thank you sir for your kind remarks and five star rating.

via Google
John M

Always prompt, solve problem first time.

Vincent Hutton

First time customer, now a lifetime client.

Another company told me I needed to replace my entire a/c system and the cost would be 11,700.

Dan Rich from Service Mark talked me into getting a second opinion from him. Glad I did,a 1,300 …

read more
via Facebook
Rob Santoliquito

We have been ServiceMark customers for the past seven years and we've come to know most of the team. Always prompt, friendly and courteous from beginning to end whether it be a seasonal tune up of the heater or installing a brand new air …

read more
Response from business owner

We thank you for your wonderful positive review – it means a lot to all of all!

via Google
Courtney Owens

Jesse H. stopped by today to service our AC. He was very courteous and professional and provided life saving education on our dryer unit. He went above and beyond! I will definitely recommend to my neighbors.

Response from business owner

We thank you for your review and pledge to continue to offer only the best in HVAC service and installation.

via Facebook
Palaniappa Krishnan

Very professional and thorough. We have used them for over 20 years. We are happy with their service.

Response from business owner

Thank you for both your kind comments and your five star rating! We promise to continue to offer only the best in HVAC services.

via Google
Colleen Portella

We had an AC unit and our Furnace replaced about a week ago with Service Mark. From the initial consultation to the final installation we were very pleased! Everyone was very responsive and helpful. The price for the package was very …

read more
Response from business owner

We hope you enjoy your new high efficiency system for many years to come!

via Facebook
Bill J Gray Sr.

we have used ServiceMark for several years. Jessie is a great technician-we plan on keeping our A/C and heating contracts with them. I would definitely rate them as excellent!

via Facebook
Joyce H

Excellent service, both scheduled and emergency

Response from business owner

Thank you for the great right to the point review!

via Google
Luis Morales

I have been a customer for many, many years under 2/x year maintenance check-up plans. I have also bought A/C and heating systems from them. The service reps have always showed up on time (calling ahead to tell me they were on the way), …

read more
Response from business owner

We love to hear from our customers! Thanks!

via Facebook
Dore R

Very well satisfied with service.

Adrienne Solomon

Always willing to answer any and all questions, and never have an attitude about explaining anything. Also very respectful of my home and always displays professionalism.

Response from business owner

Thank you for your glowing review and we promise to continue to always offer the very best in HVAC service and installation.

via Google
Irene McFadden

Servicemark has taken excellent care of our home and office for many years as well as my mother-in-law's home. Dan Rich even came often to keep our old furnace running as it was on its last legs. That's why we had Servicemark install the …

read more
Response from business owner

Thanks for the kind words.

via Facebook
Richard Byrd

Have had Service Mark service my heater and ac for 10+ years, always on time and service in one visit.

via Facebook
Paul Mann

First, they had adequate staff to address the issue immediately as opposed to waiting for some companies over a week. Secondly, they were kind, courteous, and took the time to explain what happened and what was needed. Most importantly they…

read more
Response from business owner

Thank you for taking the time to write this descriptive review . We pledge to continue to provide the very best in HVAC services to you and all our customers.

via Google
Ronald M

Excelent service and professionally handled.

Sue Powell

Always on time, knowledgeable,and trustworthy.

Response from business owner

Thank you for that wonderful five star review. We pledge to continue to always do our best.

via Google
Ernest Jones

Very professional, friendly and punctual. They arrived on time, gave me an estimate as to the amount of time needed to complete the job, and did the work in that time frame.

Response from business owner

Thank you sir for your kind review!

via Facebook
Celeste B

I have used this company for 11+ years and I have always been satisfied with the service.

David M

On time and great attention to detail

Bob M.

The salesperson priced out the equipment needed for my conversion from oil heating to natural gas. He listened to my requests and came up with a system that suited my needs, along with a good price.

The installers did a superb job with …

read more
Response from business owner

Thank you for taking the time to write a glowing review of our recent installation. Your kind words mean the world to us!

via Google
Robert L

I had service mark for years they are the best in town .very neat and reliable. The matnence package is very reasonable it's worth having a piece of mind if something goes wrong

Millie Ruglass

Always on time and efficient. Respectful and knowledgable techs. Have used them for yeats.

Response from business owner

Our thanks for the five star review. Your satisfaction is our reward.

via Google
Janet polico-rudsky

I would, without hesitation, recommend ServiceMark to anyone interested in installing, repairing or just servicing their heating/cooling systems. They do not try to sell you something you do not need, and will make recommendations to best …

read more
Response from business owner

Thank you for taking the time to write this glowing review! We're thrilled that we could make you happy!

via Google
William C

The service man (Greg) was outstanding. Work was done without incident and on time. Would highly recommend

Larry Butler

ServiceMark provide service for both my heating and plumbing system on annual basis. They are very responsive when I call. Their technicians are efficient and thorough.

Response from business owner

Thank you for this wonderful review and your comments. We pledge to always offer the best in HVAC services!

via Google
Mark Callender

Great technicians and great service

Response from business owner

Than k you for taking the time to review our recent service. Your complete satisfaction is our reward!

via Google
THOMAS/KAREN CAVANAUGH

They are always on time. Their technicians are friendly, informative and very professional

norman schwartz

Service Mark technicians and staff have been courteous, efficient, on-time and patient in explaining how the heating, cooling and other systems in the house work. The service center staff, have been exceptionally patient and supportive. …

read more
Response from business owner

Thank you sir!

via Google
Jody F

I had a problem when I arrived home from work, they came that night... all fixed! Very Happy.

Jonathan L

Terrific service and expertise. I've never been let down for over 2 decades.

Illeana J

Always great service and immediate response to any call.Full service contract expensive,but necessary.Technicians always polite.

John H

Superior customer service. Superior HVAC. No opinion yet about plumbing.

Dorothy Minter

We have used Service Mark for many years. They are always prompt, respectful, friendly and excellent at their jobs. I would highly recommend them. We have always been happy with them.

Response from business owner

Thank you for this glowing review. Your complete satisfaction is our reward.

via Google
Robert K

Prompt reply when called about heater problem. Part ordered & service explained problems with solution of replacement of heater part. Serviceman was through on work, cleanup done & polite to customer.

Sewell G

Positive.....quick response and job completed.

Rick S

Timely, polite, friendly, respectful of environment.

Orin Black

Always very professional service people.

They are here, giving us an advance phone call, get the job done and out very quickly.

Have maintained a contract with them for years and never had any issues.

They also installed our current furnace…

read more
Response from business owner

Thank you sir for the time you took to review our services – your kind and positive review mean everything to us!

via Google
Carol Knotts

As a loyal customer of ServiceMark for over 14 years, I have found them to be the most knowledgeable, courteous and caring HVAC company in the area. I can count on them not only to be "on time" but, more importantly, they always send …

read more
Response from business owner

Thanks for the kind comments.

via Facebook
Suzanne G

I love ServiceMark. We have been satisfied from the very first interaction 3 years ago as we moved to PA from MA and got a heating/ac evaluation of the home we purchased before buying. You have upgraded our heating/ac system and maintained it for us with yearly service calls. We have had a few heating/ac issues and everything is always resolved quickly and efficiently. Most recently, your salesman John helped us choose the right replacement furnace. He was great, very down to earth and explained everything I needed and wanted to know. Was not high pressure at all, I always feel like my brother is coming to take care of us when anyone from your company walks through the door. I really cannot say enough about your guys. Great job hiring great guys who do a great job and make happy customers.

Jerrold W

Very good service. The technician was clean and knowledgeable.

Bill MacBride

Just had our total HVAC system replaced by the ServiceMark team. Absolutely wonderful experience. Sales staff was very knowledgeable and made sure the equipment was the best fit for our house and needs. Time to set the install date was …

read more
Response from business owner

Thank you for the kind review, Bill – we are glad you had a wonderful experience!

via Facebook
Don Mimm

My wife and I have been doing business with Service Mark for years. Every time I think they can't get better, they get better. We have an order home that seems to break every 5 seconds, This time it was a pipe that froze , busted , leaked …

read more
Response from business owner

Thanks for taking the time to write such a wonderful review!

via Facebook
Tom Orr

Technician Josh was out recently when my boiler was not heating properly. He was able to fix the problem quickly which included replacing a capacitor on the circulating pump and explained everything to me. My service contract paid for the…

read more
Response from business owner

Thanks for taking the time to review our services. Glad we helped rectify your problem!

via Facebook
Ralph V

Joe did a fans tic job?would recommend him to anyone

Nikki Williams

I don't usually do this but i just can't say enough about the service i have received over the passed few months from ServiceMark. At first i was a little skeptical but as of late the contract has proven itself to be well worth it and the …

read more
Response from business owner

Thanks Ms Williams for such a fine review!

via Facebook
Sharon L

Personnel were well trained and respectful of my property while installing heater and air conditioner. Good experience

Dale K

We are impressed by the great continued maintenance and repair service on our new Carrier HVAC system as installed by ServiceMark. Quality products and quality support whenever we need it.

Christopher B

Always have received prompt, professional service!

Len R

Great service and pricing! We have replaced furnaces and air conditioning units at two homes with them and always recommend ServiceMark to our friends and neighbors!

Sarah Miller

The service man was very helpful and polite. I thought I received good service.

Response from business owner

Thank you for your kind review.

via Google
Steven Freemer

Great company, great service, and great people. I have been a customer for 17 years, and I think they are the best HVAC.

Response from business owner

Your kind review makes our day! Thanks ever so much.

via Google
Catherine Q

The work was done in a timely manner and, best of all, it was all covered under my ServiceMark contract.

James M

The technicians call when they are on the way, show-up on time, and do a thorough job of servicing my heater/AC/humidifier.

Wendy B

Have had a service contract for years. They are great. They provide fast, excellent and professional service whether it's routine service or a service call.

Joy Tokarski Marsh

Service Plans Rock! Thank you Alex for your wonderful and professional service on this hot day. Back up and running in under two hours from our initial call. �

via Facebook
Stephen Bonsall

Prompt and professional and thorough.

Response from business owner

Three words we love to hear . Thank you!

via Google
William R

Have always been happy with our service. Easy to schedule and they always show up in time.

Joseph A

outstanding service techs – quality product – fair pricing – relyable

William H

Very courteous. Very efficient. Good product

Great deal !

Mariellen Claire

Out to our home within 3 hours on a Saturday. Great technician!

Response from business owner

Glad to be of service. Enjoy the rest of your weekend.

via Facebook
John H

Technician was on time, knowledgeable ,courteous and efficient.

CATHE/RONALD KENDER, SR

It is always good . We like your business.

Keep up the good service 😄

Gloria Warrington

very prompt and efficient.

Response from business owner

Thank you for your "short but sweet" review. We're happy that you are pleased with our service!

via Google
Margaret Zehner

For the past four years I have been in a retirement community and have not needed your services. But when I needed you, I was very happy with your work and level of responsibility.

Response from business owner

Thank you for taking time out of your day to review our services and we hope we can continue to satisfy your requests in a timely fashion.

via Google
Donna Little

Competent. On time. Professional. Excellent service.

Response from business owner

We thank you for those wonderful words and we hope we can continue to live up to them all!

Thank you again for taking time out of your day to make ours!

via Google
Jenna Ronn

I'm here to show my appreciation to Pat & Ed for doing such a great job replacing my heating and cooling unit today. I hope your boss see this review and realizes what an asset you men are to this company. Thank you for being so courteous …

read more
Response from business owner

Thank you for the kind words, Jenna! We are very lucky to have great employees working for us 🙂

via Facebook
Edward Savaria Jr

In the time of need--heats out or cool air stopped--having a service contract with Service Mark is the best decision I ever made for the house--and my family!

Response from business owner

Thank you for your observation in that "contract" customers get TOP PRIORITY when there are weather related emergencies!

via Google
Jeff B

A Service Mark weekend guy came out during an emergency at my condo. He came in, assessed the situation, and kindly informed me he couldn't do anything because it was a problem with my condo building's pipes, not my individual unit's. Although he couldn't help, he didn't charge for the emergency visit. Dude was kind, honest, and felt badly that he couldn't help. I'll continue to use Service Mark in the future.

Kendra Brill

The team at Service Mark was incredibly knowledgeable, professional & ethical after a chronic flood situation in my condo where I had already experienced a long line of bad management and service from many orhers. The SM team stood apart.

Response from business owner

So glad we could help during a tough situation- thanks for taking the time to review our services!

via Google
Jay Sivitz

All the work was done efficiently in half the time that was suggested in replacing my air conditioning system which had stopped working. I am very happy with your service in all directions over the past years and will continue to use your …

read more
Response from business owner

All of us at ServiceMark thank you for your wonderful review. When you're happy we're happy!

via Google
Ann Palladino

We have been ServiceMark customers for many years. The company installed our heating and air conditioning systems and our water heater. The service technicians and customer service reps have been excellent. The work is done right, with care…

read more
Response from business owner

Many thanks for taking the time to review our services – your positive comments mean the world to us!!

via Google
Kal kalikow

Excellent service most friendly service technician

Response from business owner

Always nice to receive a good review from a valued customer. Thanks again!

via Google
Adele Roda

they were nice, polite, on time, and efficient. definitely would recommend

adele

Response from business owner

Thank you very much for taking the time to write such a nice review of our services. This makes our day!

via Google
George D

Excellent workmanship

Explained the whole process very clearly

Extremely courteous

I will recommend your company quite highly

Louis E

Carefully done with good results — complete replacement of HVAC system.

luis morales

I have had a service contract with ServiceMark for many, many years. I have also bought heating and an airconditioning systems from them. I have never had a problem with getting a service call appointment. Have not had many reasons to call …

read more
Response from business owner

Thanks for taking the time to give us such a wonderful review! Thanks for your business!

via Google
Gloria J

I don't know which service, because I have had them come out to check my furnace often for peace of mind--no freezing in the middle of a cold winter day /night or sweating on hot summer day/night!! Great deal for thoroughly checking out my furnace and giving me a thumbs up. What a load off the mind of a very, very senior citizen!!!!

Mark W

Outstanding service

Claudia Robbins

We just replaced our water heater and AC. Technicians Keith and Juan were polite and friendly and always explained what they are doing. The finished up and left the work area cleaner than how it was when they started.

Response from business owner

We'll make sure to pass along your kudos!

via Google
Paul Chakmakjian

Oscar was wonderful. Very thorough and very polite. Have used him for many years. He's the best! Paul Chakmakjian

Response from business owner

Thanks for the nice comments sir!

via Google
Julie Shenkman

I have used ServiceMark to service my hot water heater and HVAC system on different occasions and each experience has been incredibly pleasant. They've always been on time, come out the day I call, and are pleasant to have in your home. I …

read more
Response from business owner

Thank you for your many recommendations.

via Google
john r mcgonegal

tech arrived on time, clean, well trained and equipped for the job

Response from business owner

Thanks for the five star rating!

via Google
Geraldine D

Your service rep. came last week to service my heating & air-conditioner and he was very polite and professional. He put his little booties over his shoes before he even came into my house, he answered my questions and was just so nice, Yes, I would very much recommend your company to anyone asking,

Steven Zimmerman

I have found ServiceMark to always give sound advice and provide quality products and installation, as well as repairs.

Response from business owner

Thanks for the five stars!

via Google
Wendy B

We've had a service contract for heater for years. Have only had one bad experience and it was rectified immediately. I feel good knowing they are just a phone call away.

Response from business owner

Thanks for the five stars!

via Google
John Hurt

Very competent technician.

Response from business owner

We appreciate your comments – thanks!

via Google
Jagbir Singh

Mostly great, thorough and courteous service.

Response from business owner

Thank you for the five star rating!

via Google
errolbc

Very friendly and efficient team installed a new water heater, air-conditioning unit and furnace on time and within the specified number of hours. All works perfectly, very happy! I strongly recommend ServiceMark for all heating and cooling…

read more
Response from business owner

Thanks for the wonderful review and rating!

via Google
John Caporale

My background is in HVAC so I know.... I have been extremely happy with ServiceMark's responsiveness and technicians. I don't trust anyone else to service my equipment.

Response from business owner

Thanks for the kind words!

via Google
Spencer Guest

As a customer of the last 15 years, I am very happy with their service even the one time I needed a call on Christmas eve. They service our boiler and hot water system and all their staff have been polite and excellent

Response from business owner

Thank you for your kind comments.

via Google
Joan Greenhalgh

looking into replacing the HVAC system in the home we bought in 2009, salesman John came to evaluate our situation. While there he realized we had a large enough property to consider putting in a geothermal system. He took care of all the …

read more
Response from business owner

Thanks for both the review and the dive star rating!

via Google
Klaus E

Stellar technical service!! I've always been impressed with your technicians but this last service was absolutely outstanding starting with over-the-phone diagnosis and guided repair by Rich who helped me get my emergency heat running after a day with NO HEAT in the blizzard of Jan 2016!! The actual on-site diagnosis which followed two days later (when roads were passable) as well as the final repair were also outstanding!! You have a life long loyal & vocal service customer in me since you keep earning my trust.

Now, sales is a different story as my experience was bad in having been sold an inferior (Lennox) system in 2005 by a salesman who I'm convinced was only after a kick-back from the manufacturer. Hopefully the sales staff will have changed by the time a replacement system is needed as I really would like to buy from Service Mark

SwitchinLabels

No complaints ever. Have been using SM for years. They try hard. They deliver. Employees are courteous and trustworthy. We depend on Service Mark. Frank Blue Bell, Pa

Response from business owner

You made our day – thanks so much for taking the time to comment!!

via Google
William Phillips

Service representatives are always prompt, efficient, and informative.

Response from business owner

Thank you for your kind review and we promise to continue to provide GOOD service to all our customers.

via Google
Tamera H

Always friendly, on time and knowledgeable. Get the job done quick and easy.

Nancy Lewis

Well trained, courteous techs always provide prompt reliable service. I wouldn't call anyone else!

Response from business owner

Thanks for your kind review – we appreciate!

via Google
Hiren Patel

ServiceMark customer service is always there and their technicians are fast, reliable and get the job done right the first time. Thank you!

Response from business owner

Thanks for taking the time to review our service. We appreciate your feedback greatly!

via Google
Robert Regan

The young technician who checked our furnace was extremely competent and pleasant. We would gladly recommend your company.

Response from business owner

Thanks for taking and time to review us, We will let that technician know your satisfaction.

via Google

From 135 reviews
Patricia Gorman

Best of the best ! Will be having Servicemark in to price new equipment. They have helped me get my old unit through the last heat wave and I much appreciated the emergency services offered. It is time to trade in for a new model. I …

read more
via Facebook
Miski M

Thank you very much for a timely service that was performed in a professional manner.

James S

The serviceman was polite anf knowledgable He served my air condictioning unit.

Mahmut Miski

Excellent work on the AC unit maintenance.

Response from business owner

Thanks for you comments. We shall continue to be the industry leader in PROPER HVAC maintenance, repair and replacement installations.

via Google
Donald A

Service Mark's Heating & Air Conditioning service, installation, and check-ups have always been timely and on-point. I consider the service contract to be money well spent.

Marcia Kaufman

We always have a great experience when dealing with Service Mark be it the customer service reps or the technicians. You will never go wrong with Service Mark!

Response from business owner

Thank you for the terrific 5 star rating. We promise to continue to offer only the best in residential and light commercial HVAC service and installation.

via Google
Vincent Hutton

First time customer, now a lifetime client.

Another company told me I needed to replace my entire a/c system and the cost would be 11,700.

Dan Rich from Service Mark talked me into getting a second opinion from him. Glad I did,a 1,300 …

read more
via Facebook
Paul Good

I got the same Serviceman I had gotten previously and, like before, he performed above and beyond my expectations. With great courtesy and professionalism he serviced my cooling system demonstrating his knowledge and attention to detail. I …

read more
Response from business owner

Thank you Mr. Good – we appreciate the five star review and promise to continue to offer all our customers the very best in HVAC service, maintenance and installation.

via Google
Elizabeth M

I have contracted with ServiceMark for years and I am always happy with their representatives that come to my home for annual service contract inspections or repairs as well as with those whom I speak with by phone. I highly recommend ServiceMark.

R. M

The ServiceMark technician showed up on time, did a thorough, careful job, and was very imformantive! He also was very friendly! We were very satisfied!

Courtney Owens

Jesse H. stopped by today to service our AC. He was very courteous and professional and provided life saving education on our dryer unit. He went above and beyond! I will definitely recommend to my neighbors.

Response from business owner

We thank you for your review and pledge to continue to offer only the best in HVAC service and installation.

via Facebook
Colleen Portella

We had an AC unit and our Furnace replaced about a week ago with Service Mark. From the initial consultation to the final installation we were very pleased! Everyone was very responsive and helpful. The price for the package was very …

read more
Response from business owner

We hope you enjoy your new high efficiency system for many years to come!

via Facebook
Bill J Gray Sr.

we have used ServiceMark for several years. Jessie is a great technician-we plan on keeping our A/C and heating contracts with them. I would definitely rate them as excellent!

via Facebook
Luis Morales

I have been a customer for many, many years under 2/x year maintenance check-up plans. I have also bought A/C and heating systems from them. The service reps have always showed up on time (calling ahead to tell me they were on the way), …

read more
Response from business owner

We love to hear from our customers! Thanks!

via Facebook
Steven Freemer

Always great service, and on time. I am a senior , and I have been a customer for 19 years because the do good work, and treat me fair.

Response from business owner

Thank you for the many years you have honored us with your trust. We intend to continue to offer the best in HVAC service and installation.

via Google
Catherine Shelton

Chris was excellent. After completing checks he reset the thermostat and answered various questions we had. He is pleasant and helpful.

Response from business owner

Thanks for taking the time to review our recent service. We will let Chris know that you were pleased.

via Google
Irene McFadden

Servicemark has taken excellent care of our home and office for many years as well as my mother-in-law's home. Dan Rich even came often to keep our old furnace running as it was on its last legs. That's why we had Servicemark install the …

read more
Response from business owner

Thanks for the kind words.

via Facebook
Richard Byrd

Have had Service Mark service my heater and ac for 10+ years, always on time and service in one visit.

via Facebook
Harriet Withstandley

We have used Service Mark for many years, and have always been pleased with their service, courtesy and honesty.

Response from business owner

Thanks for such a nice review of our company and services. Your satisfaction is our reward.

via Google
Ernest Jones

Very professional, friendly and punctual. They arrived on time, gave me an estimate as to the amount of time needed to complete the job, and did the work in that time frame.

Response from business owner

Thank you sir for your kind review!

via Facebook
Woodrow Woodpecker

Great Service on a system they installed. Works perfect. Comfortable all the time.

Response from business owner

Thank you for the five star review!!

via Google
Jack Lieberman

Outstanding Service

Response from business owner

Thanks for short and sweet review!

via Google
Yvonne K

Repairman was knowledgeable and polite.

Bonnie Rivkin

Great service from a technician that knows the business.

Response from business owner

We take great pride in our continuous technical training and are happy you appreciate our efforts in your behalf!

via Google
Deedree Erlichman

Professional and Reliable Service

Response from business owner

Thank you for your review and five star rating!

via Google
Mitchell G

Excellent service.

On time, efficient and clean.

Terry B

The service I got this time was very good tech check it out good and explained things as he went

Noreen R

Service and service personnel were excellent

Steve B

The service technician was great.

Kathleen H

The service was excellent! He was very good with explaining different areas he worked on and let me know about the potential upcoming services needed. I will be looking to get potential upgrade service soon. Very nice and helpful service man.

Cornelia Kurischko

We forgot to renew our service contract. The company called me to remind us and also to schedule a service time. Everything was handled in a very professional way.

Response from business owner

Thank you for the follow up.

via Google
Babak G

Technician was on time and ready for work, The work was done efficiently and all questions were answered. Very happy with the service and would recommend them to family and Friends.

Jennifer M

Prompt. Promotion price prefect.heater and a/couple worKS great.

Jeffrey C

Service team member called in advance, arrived on time, and finished the boiler maintenance procedures without any issues. I have had the same experiences with our AC units serviced by ServiceMark. Very satisfied and I recommend the ServiceMark team.

Steven R

Service was quickly scheduled and efficiently carried out.

Service tech always tries to sell me something, usually way before I need to replace.

Ernie Peacock

Office staff are helpful and personable.Technicians are friendly, knowledgeable, courteous, and respectful of our home. ServiceMark stands behind its work and honors its commitments to get the job done right. We have been customers for over…

read more
Response from business owner

We thank you for taking the time to write this glowing review! You made our day!

via Google
Mike R

A honest quality driven company

Ronni Yaskin

Work is of excellent quality.

When I asked for pricing for 2 different projects (on different occasions with different salesmen), they told me that I did not need what I thought I did. It saved me thousands of dollars in unnecessary repairs…

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Response from business owner

Thank you for noticing that we do not sell for the sake of selling something. Your complete satisfaction is our only reward.

via Google
Marc Kantor

on time-courteous-complete

Response from business owner

Short and sweet – thanks!

via Google
James T

Chris was very knowledgeable & most professional. He took his time & had really good suggestions

Edward Roulhac

We received the best possible service by the technicians. Great Quality Service!

Sandi and Ed of Blue Bell

Response from business owner

Thank you both for taking your time to write a review for us. Glad to be of service.

via Google
April D

I have had Service Mark since 1976 and I've always been satisfied with their service. They were helpful when I wanted to add a new a/c system and a new gas water heater. The technicians have always been respectful as well as knowledgeable . They have always come at the appointed time, and call when they are on their way to my home with an estimated time of arrival that day. Their work area is always left they way they found it.

Service Mark is a most reliable company.

Clare R

I can always count on your service technicians to fix the problem promptly and ensure my safety.

Elliott Echt

I've relied on Service Mark to live up to their guarantees, and be there right away – nights, weekends, whatever.

Response from business owner

Thank you for your kind support and five star rating – it means so much to all of us!

via Google
Carol Knotts

As a loyal customer of ServiceMark for over 14 years, I have found them to be the most knowledgeable, courteous and caring HVAC company in the area. I can count on them not only to be "on time" but, more importantly, they always send …

read more
Response from business owner

Thanks for the kind comments.

via Facebook
Cortright Wetherill

Service mark is an excellent company and is very reliable.

Sincerely,

Cortright Wetherill

Response from business owner

Thank you very much for your kind review and we pledge to continue to do our best to provide service all our customers in the best possible way!

via Google
Alan R

I was was pleased with routine service in December. Brian did his usual fine job. Kaye Ramsey.

Jay Sivitz

I am very, very satisfied with my service. I have been using Service Mark for several years. I use Josh McFarlane ( #040668) to work on my system, and I wait until he has time time to see me and my system.

Response from business owner

We're so happy when you're happy and we intend to continue with more of the same! Thanks for taking the time to write such a kind review!

via Google
Elaine E

Always have been pleased with ServiceMark. Each service person I've had come to the house for my regular heating/AC checkups have always been very polite.

Bill MacBride

Just had our total HVAC system replaced by the ServiceMark team. Absolutely wonderful experience. Sales staff was very knowledgeable and made sure the equipment was the best fit for our house and needs. Time to set the install date was …

read more
Response from business owner

Thank you for the kind review, Bill – we are glad you had a wonderful experience!

via Facebook
Don Mimm

My wife and I have been doing business with Service Mark for years. Every time I think they can't get better, they get better. We have an order home that seems to break every 5 seconds, This time it was a pipe that froze , busted , leaked …

read more
Response from business owner

Thanks for taking the time to write such a wonderful review!

via Facebook
Tom Orr

Technician Josh was out recently when my boiler was not heating properly. He was able to fix the problem quickly which included replacing a capacitor on the circulating pump and explained everything to me. My service contract paid for the…

read more
Response from business owner

Thanks for taking the time to review our services. Glad we helped rectify your problem!

via Facebook
Barb Rosen

Servicemark's customer service and emergency repair team is beyond compare! We highly recommend buying their products and service contracts!

Response from business owner

Thanks so much!!

via Google
Nikki Williams

I don't usually do this but i just can't say enough about the service i have received over the passed few months from ServiceMark. At first i was a little skeptical but as of late the contract has proven itself to be well worth it and the …

read more
Response from business owner

Thanks Ms Williams for such a fine review!

via Facebook
Amr El Jack

Installed new system. Good price, smooth installation. Great experience. Highly recommended.

Response from business owner

Thanks for the review and five star rating!!

via Google
Tom T

Great service. On time, and very professional. Thanks

James M

Always fedl confident in your technicians and service

Lori Stokes-Powers

Always prompt, helpful with great feedback!

Response from business owner

Thank you for the terrific five star rating!

via Google
Seymour Kalikow

Their service people are fantastic Completeyknowledgeable and super friendly. It's like having a friend working for you.

Response from business owner

Thank you for your kind review – we're blushing!!

via Google
Milton G

Cookie has been doing our Preventative Maintenance for several years now. He is thorough and very knowledgeable. We enjoy our interactions with him twice a year.

James Hamilton

I have been using ServiceMark for many years and I continue to be completely satisfied. They have installed and maintained my heating system, cooling system, and hot water system. Their technicians are extremely competent and professional. …

read more
Response from business owner

Great news and thank you for taking the time to review our services. We pledge to always try to present only the very best to all of our customers!

via Google
Patrick L

Have had a heating and cooling contract for 25 years. Always satisfied. The technicians are always respectful and informative and spend a good amount of time. Frequently have gone over and above to solve a problem.

James Lemley

Excellent. I have had Greg for the past 3 years servicing my heating and air conditioning equipment. He is always professional, courteous, friendly and competent.

Response from business owner

Thank you for taking the time to review our services. We will make sure Greg knows that you were happy with his efforts!

via Google
James W. Husted

prompt, professional.

Response from business owner

Thanks for the wonderful rating and comments!

via Google
J G Brown

Came for routine servicing of our AC and then heater. On time, very courteous and friendly. And quick!

Response from business owner

Thank you for taking the time to review our recent services. We'll try to get that 4 star rating up to a 5 star!!

via Google
Manny Boxer

Excellent and professional service service men.

Response from business owner

Thank you for your five star rating and positive review.

via Google
Steve Eisenstein

We have had a heating maintenance contract with ServiceMark for years and they are always on time, polite and do a good job.

Response from business owner

Thank you sir for those kind comments. We pledge to continue to offer the best service plan available in the industry!

via Google
Karen B

I've used Service Mark for years. They have always been very professional and easy to work with. I would recommend them.

Gina D'Orazio

Great company to have for heating and cooling. Installed my heater and AC and still service them both! Highly recommend!

Response from business owner

Thank you taking the time to review our service and installation work we completed for you. We truly appreciate you and all of our customers and pledge to continue offering 5 star service!

via Google
SwitchinLabels

Quality of products and workmanship are excellent. Techs show up on time. Courtesy and clean cut. No worries about them in our house. That is worth a lot. There is no substitute for quality. Service Mark has maintained that standard for …

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Response from business owner

Very happy to have been of service to you and we pledge to maintain a level of responsiveness , to all of our customers, going forward! We also thank you for your feed back as it helps us re-look at ourselves and try to be even better!

via Google
luis morales

Great company that I have been using for probably some 30-40 years. Easy to make an appointment for a time that suits you, they show up on time, and perform service in a very professional manner. I have also bought my air conditioner and …

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Response from business owner

Your ServiceMark team thanks you for taking the time to write such a wonderful review and pledge to continue to offer only the best in residential HVAC services.

via Google
jim murray

Have been customer for 20 plus years. But I do shop for major items...Furnace, AC, and Hot Water heater replacement .....SM has done all. Price and service always beats Competition ..

Response from business owner

We're pleased to have been of service to you over the years and promise to keep up the level of service that we've been providing since 1951! Thanks again for the special review!

via Google
Alan M

Always a pleasure, on time and always well done and neat.

Barbara F

Always courteous...on time...and don't leave any mess! Service mark is GREAT!

Aurora K

always ready to respond!

makes for a happy tenant and less stress for the owners!

Kevin C

Pat in the office staff was excellent in supporting our requirement. Technician was knowledgeable and efficient.

norman schwartz

Service has been prompt, courteous and efficient. The technicians have always arrived on time and have done their job well. The call center is also responsive and helpful. I'm pleased as can be that my wife chose Service Mark to install and…

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Response from business owner

Fantastic review – thanks so much for not only taking the time to review us but to give us a five star rating. It's what we all work towards!

via Google
John J

Have been a customer for so many years I can't remember when. Nothing but the highest praise for their professional manner of doing and handling problems quickly . Owned a few apartment buildings over the years and never had to worry if a problem arouse. Day or night. Nice to deal with people that treat you like you mean something other than just a work order .

Joy Tokarski Marsh

Service Plans Rock! Thank you Alex for your wonderful and professional service on this hot day. Back up and running in under two hours from our initial call. �

via Facebook
Steve H

Service Mark has always been prompt at addressing our needs and has fixed things correctly the first time.

Walter S

Superb service by very professional technians.

Francis I

Customer for over 10years ,they are always very professional

Lisa S

Installers did a very nice job. Excellent service. Salesman, Bob Malinowski was extremely helpful and knowledgeable.

Janet M

Company easy to do with. Techs are friendly and experience. They address your concerns and answer your questions. The business office personnel are most helpful and friendly.

Mariellen Claire

Out to our home within 3 hours on a Saturday. Great technician!

Response from business owner

Glad to be of service. Enjoy the rest of your weekend.

via Facebook
MRS NAGLE

Courteous and knowledgeable technicians

James Scharnberg

The ServiceMark technicians always do a super job. They are prompt, efficient and courteous. I recommend them highly.

James F. Scharnberg

Response from business owner

Thank you for your glowing remarks – this makes our day. We pledge to always do our best and continue to offer prompt , courteous and efficient service and annual maintenance.

via Google
William S

Good service. Very pleasant technicians.

Patricia Dowden

I had a service call 2 hours after asking for help, and a salesman who came the next day, on Sunday, to set up replacing my failed air conditioner. I've had similar experiences for years — they are The Best!!

Response from business owner

Thank you for taking the time and effort to review our latest service call and subsequent sales of new AC equipment. We will continue to stand by to provide annual maintenance to keep the new system running on par!

via Google
Jenna Ronn

I'm here to show my appreciation to Pat & Ed for doing such a great job replacing my heating and cooling unit today. I hope your boss see this review and realizes what an asset you men are to this company. Thank you for being so courteous …

read more
Response from business owner

Thank you for the kind words, Jenna! We are very lucky to have great employees working for us 🙂

via Facebook
chen cheng

I called when I saw steam come out from my heater, the lady received my call explained to me that it is de-froze process and no issue. What a nice help!

Response from business owner

Glad we could help!

via Google
David Rosenthal

We have used ServiceMark ever since it was Sherwood in Wyndmoor in 1970. In 45 years, we have found them to be honest, prompt, dependable, available, pleasant, courteous and capable. They come when called, come when they say, and are always…

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Response from business owner

Thank you sir for the wonderful review .! We so appreciate that you took the time – it truly honors us.

via Google
Edward Savaria Jr

I have nothing but the best experiences with this company. I have two service contracts--one for heat and one for cooling. They come out for the heater 2-3 times a year for me--sometimes less sometimes more. I have a really old furnace and …

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Response from business owner

Thank you for taking your valuable time to post your positive review of both our scheduled and emergency services. We pledge to continue to offer the best service we possibly can.

via Google
Hinda Hinda

heat not working reliably and a houseful of company.

saturday morning scheduled app't moved to saturday afternoon b/c one tech was out that day. Jesse came and replaced thermostat- explained everything. checked everything. happy and warm …

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Response from business owner

Thanks for taking the time to review us. Glad we could help!

via Google
Richard McCloskey

Always knowledgeable and prompt

Response from business owner

Thanks for those kind words sir!

via Google
Julia Gould

My elderly mother learned of a lung condition and the necessity of making sure her air quality was as good as possible. I worked with Bob M. to review her systems. Trevor was the technician to go over everything. I was extremely pleased …

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Response from business owner

Thank you for the kind review and we're glad we could be of service during a difficult time.

via Google
jody souder

Jesse Hoban was great...he explained everything so that I could relay the information to my husband...he did a wonderful job servicing our air conditioner...very courteous and very nice gentlemen !! Thank You !!!!

Response from business owner

Thank you for taking the time to review our recent AC service – we're happy that you were happy!

via Google
Robert Anolik

Service Mark provided prompt courteous service. It is a pleasure to work with them.

Response from business owner

Thanks for the five star rating!!

via Google
Jeanne Manser

The initial individual (Dan) who I was dealing with just gave me a run around-didn't return calls,didm't call me back when he said he would...I then talked to his supervisor who told me immediately when my unit would be installed and was …

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Response from business owner

Thank you for your comments – it's how we get better!

via Google
Jason Spirko

My AC broke down over the weekend and ServiceMark came right out. Love these guys.

Response from business owner

Thank you for your review and continued business.

via Google

From 89 reviews
Patricia Gorman

Best of the best ! Will be having Servicemark in to price new equipment. They have helped me get my old unit through the last heat wave and I much appreciated the emergency services offered. It is time to trade in for a new model. I …

read more
via Facebook
Bo Zhang

quick service

Response from business owner

Thanks for taking the time to review our recent service.

via Google
federico fardone

great service and very professional workman i have used service mark for 15 years and will not change ever

Response from business owner

Thank you Mr. Fardone for your kind comments and five star rating!

via Google
Vincent Hutton

First time customer, now a lifetime client.

Another company told me I needed to replace my entire a/c system and the cost would be 11,700.

Dan Rich from Service Mark talked me into getting a second opinion from him. Glad I did,a 1,300 …

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via Facebook
Frank T

They installed our equipment and have serviced it ever since. They are on time and always take the time to explain what they are doing. The technicians are all polite and well trained. This company is a pleasure to work with.

Fran Spence-Kopperman

Through many years, consistently excellent service

Response from business owner

Thank you for your short and very sweet review!

via Google
Courtney Vinson

Jesse H. recently serviced our AC unit on this hot day. He was courteous, professional and went above and beyond providing life saving tips on dryer maintenance. He also wrote down valuable information to refer to later regarding our dryer…

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Response from business owner

Thank you for taking the time out of your day to write this review which we will be sure to share with Jesse!

via Google
Courtney Owens

Jesse H. stopped by today to service our AC. He was very courteous and professional and provided life saving education on our dryer unit. He went above and beyond! I will definitely recommend to my neighbors.

Response from business owner

We thank you for your review and pledge to continue to offer only the best in HVAC service and installation.

via Facebook
Kathleen B

Great service!! Very clean and professional and timely with installation of heater.

Colleen Portella

We had an AC unit and our Furnace replaced about a week ago with Service Mark. From the initial consultation to the final installation we were very pleased! Everyone was very responsive and helpful. The price for the package was very …

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Response from business owner

We hope you enjoy your new high efficiency system for many years to come!

via Facebook
Bill J Gray Sr.

we have used ServiceMark for several years. Jessie is a great technician-we plan on keeping our A/C and heating contracts with them. I would definitely rate them as excellent!

via Facebook
Florence Miller

Always a good experience with Service Mark. Sold us a good HVAC system and were prompt with repairs to the old system. We were never at a loss waiting days for service. Service technicians are efficient and pleasant to deal with.

Response from business owner

Thank you so much for taking the time to review our services. It means a great deal to us!

via Google
Luis Morales

I have been a customer for many, many years under 2/x year maintenance check-up plans. I have also bought A/C and heating systems from them. The service reps have always showed up on time (calling ahead to tell me they were on the way), …

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Response from business owner

We love to hear from our customers! Thanks!

via Facebook
Elizabeth M

I have contracted with ServiceMark for years and I have and continue to recommend them. Their Service Representatives are very polite as are their office employees.

Irene McFadden

Servicemark has taken excellent care of our home and office for many years as well as my mother-in-law's home. Dan Rich even came often to keep our old furnace running as it was on its last legs. That's why we had Servicemark install the …

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Response from business owner

Thanks for the kind words.

via Facebook
Richard Byrd

Have had Service Mark service my heater and ac for 10+ years, always on time and service in one visit.

via Facebook
Ernest Jones

Very professional, friendly and punctual. They arrived on time, gave me an estimate as to the amount of time needed to complete the job, and did the work in that time frame.

Response from business owner

Thank you sir for your kind review!

via Facebook
James K. Beckwith IV

Great! Professional installation, efficiently done, overall good experience.

Response from business owner

Thanks for you 5 star review and comments!

via Google
Dee Dee Ricker

Excellent professional respectful servicemen. Diagnosed problem properly and installation of new equipment went smoothly.

Response from business owner

Thank you for your review and the wonderful five start rating!

via Google
g t

I was very pleased with the work performed at my house all work was explained to me and very clean when they finished the job.

Response from business owner

Thank you for taking the time to write a review of our recent service in your home. We pledge to continue to offer the very best HVAC services to all our customers.

via Google
dorothy whittam

I was very pleased with everything!

Response from business owner

Thank you for the great review!

via Google
Helen M

Very happy with the technician who was friendly, explained things and was very thorough. He was excellent!

Paul Mattern

SUPER---- VERY HAPPY WITH SERVICE MARK

Response from business owner

Thanks for the terrific review!

via Google
Laura L

Great service, nice tech folks!

Richard S

Your tech arrived on time. Was very friendly, serviced the heater, gave us valuable information

on the filters needed for our heater. He also checked the hot water heater.

George C. Corson Jr

Technician [Josh. M.] arrived promptly, after a telephone call some 15-20 minutes prior to arrival. He did the necessary servicing of our gas-fired furnace and gave us a timely warning about the relative "old age" of our hot water heater. …

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Response from business owner

Thank you for taking the time to review our service. We appreciate your business.

via Google
Jen B.

On time service. Quick and efficient.

Response from business owner

Thank you for your review!

via Google
Mimi smith

Excellent Always relabel. Great people

Response from business owner

Thank you for your wonderful review.

via Google
James Scharnberg

The serviceman arrived when scheduled and did a fine job. Thank you, Jim Scharnberg

Response from business owner

Thank you for the nice review – glad we could help!

via Google
Julian B

Excellent service and timely to respond

Jim Davis

On-time service. Helpful, knowledgeable, competent tech. What more can one ask?

Response from business owner

Thanks for taking the time to offer this five star review! It makes our day!

via Google
Residence W

We always have the same technician. He is professional, courtesy and takes the time to thoroughly inspect my heating/cooling system.

Florence934

Very responsive!

Response from business owner

Thanks for the five stra review!!

via Google
Todd Proud

Always on time and very knowledgeable.

Response from business owner

Thank you for taking the time to review our services . We appreciate your input!

via Google
Carol Knotts

As a loyal customer of ServiceMark for over 14 years, I have found them to be the most knowledgeable, courteous and caring HVAC company in the area. I can count on them not only to be "on time" but, more importantly, they always send …

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Response from business owner

Thanks for the kind comments.

via Facebook
Jeffrey M

Great company. My family has used your services for many years. Reliable, honest, and great customer service. Very fair pricing. Thanks

Frank P

Prompt. Courteous. Competent. Reliable. Affordable.

Richard McCloskey

Both sales and service have been prompt and reliable

Response from business owner

Thanks for your kind words Mr. McCloskey – wee truly appreciate your review!

via Google
Lois S

The technician arrived as scheduled; did a thorough job to get the motor fixed on the heater. I was very happy with his service.

LAURIE EVIN SHTEIR

Very polite service, on time, and thorough.

Response from business owner

Thanks so much for the kind words in your review.

via Google
Lisa Amoroso

Great service!

Response from business owner

Thanks for taking the time to review our recent service.

via Google
Patricia SCHWABE

I've had them several times, and am always pleased. They also installed my hot water heater and my gas heating system.

Response from business owner

Thanks for the positive review.

via Google
Mary E

The technicians who have taken care of my furnace and A/C for basically since the house was built in 1972 (moved into it in March 1993) have always been competent, kind and friendly going beyond ordinary efforts to see my work is done well., and I have appreciated this very much.

Hank Adam

Always excellent, courteous and professional.

Response from business owner

Thanks you for this review – it made our day!

via Google
Francis S

Your Serviceman was on time and thorough in checking out our heating system. He gets A++

He was very friendly and dressed neatly. It was dinnertime when he arrived and he apologized for arriving at that time. Although I was happy to see him at any time – just glad that he arrived at any time to get the job done!

I really hope that he will be servicing our Air Conditioning System when that time comes in the Spring!! He was a pleasure to deal with and a credit to your Company!!

Kathryn Stone

Bill MacBride

Just had our total HVAC system replaced by the ServiceMark team. Absolutely wonderful experience. Sales staff was very knowledgeable and made sure the equipment was the best fit for our house and needs. Time to set the install date was …

read more
Response from business owner

Thank you for the kind review, Bill – we are glad you had a wonderful experience!

via Facebook
Tom Orr

Technician Josh was out recently when my boiler was not heating properly. He was able to fix the problem quickly which included replacing a capacitor on the circulating pump and explained everything to me. My service contract paid for the…

read more
Response from business owner

Thanks for taking the time to review our services. Glad we helped rectify your problem!

via Facebook
Don Mimm

My wife and I have been doing business with Service Mark for years. Every time I think they can't get better, they get better. We have an order home that seems to break every 5 seconds, This time it was a pipe that froze , busted , leaked …

read more
Response from business owner

Thanks for taking the time to write such a wonderful review!

via Facebook
Nikki Williams

I don't usually do this but i just can't say enough about the service i have received over the passed few months from ServiceMark. At first i was a little skeptical but as of late the contract has proven itself to be well worth it and the …

read more
Response from business owner

Thanks Ms Williams for such a fine review!

via Facebook
Maddalena DeSimone

Trevor was great with our complicated system! very knowledgeable, explained everything, always works ten times better after he services it !-wont have anyone else touch my heater!

Response from business owner

Thank you for taking the time to write this wonderful review!

via Google
Erica Berstein

From sales to service I have been more then impressed with Service Mark twice. Irv Bailin helped me 3 years ago replace my HVAC and now in my new house we used them again to replace 2 systems that were 20 years old. Irv is always …

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Response from business owner

Thank you for your kind review and the terrific five star rating.

via Google
Mitch H

Great installation. Techs were prompt and everything was neat and clean when they left.

Jacqueline L

Excellent customer service. Technician was knowledgeable and professional.

Philip S

Always in time and very efficient. Pleasant and knowledgeable techs.

Sue Powell

Service was preformed professionally and was explained by the tech.

Response from business owner

Thank you for taking the time to review our service. We pledge to continue to deliver only the highest level of HVAC service to our customers.

via Google
Jack H

Recently had a new heating and cooling system installed and would absolutely recommend service mark. From the salesman to the technicians they were prompt, professional and very friendly. Also have a service contract with them and they have always been reliable

Steven Freemer

We just wanted to thank ServiceMark for working on a Saturday to replace our heating system. My wife is ill and the sales, and service installers really came through to help us so we could have heat with this changing weather. That is why I…

read more
Response from business owner

We are very pleased that you are happy and that we could assist you in a timely manner. We pledge to continue to offer our services 24/7/365 to all of our customers.

via Google
Mary H

Always receive such wonderful service from Service Mark. All service men are respectful, on time, knowledgeable ! Never call anyone else!

Ann Dee Feiner

Superb service!

Response from business owner

Thank you for your five star rating – it means a great deal to us!

via Google
Barbara B

ALWAYS USE SERVICE MARK FOR MY HEATINIG AND COOLING NEEDS/YEARLY MAINTENANCE FOR BOTH HEATER AND AIR CONDITIONER

HAVE BOUGHT BOTH COOLING AND HEATING SYTEMS FROM THEM AND ALSO WATER HEATER/EFFECIENT AND PLEASANT/EXPLAIN EVERYTHING

Elizabeth C

The finest, most honest company I have ever dealt with.

In a field full of scam artists and low ball wizards, your company stands out as the best of the best.

Your sales, installers, and service people are some of the finest I have ever met.

Joel M

Once again Servicemark did their semi annual checkup of our hvac system and did a great job. It's one less thing for us to thing about- they even remind us it's time to do it- a plus in our busy schedule

David R

Prompt, knowledgable, competent, pleasant, fair, reliable. Had contract with them since Sherwood i 1970.

Palaniappa Krishnan

Very nice. Keep up th great work.

Response from business owner

We pledge to do just that! Thank you!

via Google
JOHN/LINDA CROMPTON

ServiceMark is always out to our house right away for service. The service technicians are always friendly and helpful and show us what they are doing and provide advice and suggestions for improving the efficiency of our home. We trust them and highly recommend their services!

Joy Tokarski Marsh

Service Plans Rock! Thank you Alex for your wonderful and professional service on this hot day. Back up and running in under two hours from our initial call. �

via Facebook
John B

100% pleased with service ! Josh, the service tech was excellent with the explanation of the problem and the "how we're gonna fix it "

Elliott V

We had a service call last Saturday, 8/13 to fix our compressor. The service technician had us up and running in 45 minutes on a very hot day in mid-90's. The following Monday we had our service visit to ensure that our A/C system all points checked out. Service Mark technicians are always on time and courteous and explain their repairs clearly. WE would most definitely recommend Service Mark!

John H

ServiceMark companies have been doing regular maintenance on my heating/HC units for over 20 years, and they've always been professional, thoughtful, and responsive. I also had older plumbing replaced, and their work was neat and efficient.

john walmsley

Service Mark continues to keep our 20 year old Ground Source Geothermal Heat Pump running well. I value our association, and recommend them to anyone looking for an excellent HVAC Installer/Service Provider.

Response from business owner

Thank you Mr Walmsley for your kind review and we pledge to continue to serve your HVAC needs today, tomorrow and well into the future!

via Google
Jan S

Rick Taylor is the most experienced technician I have ever dealt with. Great customer service and I am completely satisfied with the experience.

Angela C

Good communication from the company. Service tech was on time and professional. Will use again.

Jay Sivitz

Everything that you have done for me over the past several years has been perfect. You have covered my heating and air conditioning perfectly. I have had several major problems and you have solved them quickly and efficiently. You have also…

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Response from business owner

Thank you for taking the time to write this "glowing" review and we will certainly congratulate Josh for providing another great customer experience .

via Google
Mariellen Claire

Out to our home within 3 hours on a Saturday. Great technician!

Response from business owner

Glad to be of service. Enjoy the rest of your weekend.

via Facebook
Robert S

Great job I love how cool I feel in 90 degrees outside consistent great job year to year 12 years

Eleanor Davis

Great company, accommodating, on time, efficient good work

Response from business owner

We really appreciate you taking the time to give us this glowing review! We pledge to continue to do our best today and for all tomorrows!

via Google
Mary P

I have always been very pleased with the techs from Service Mark. No matter what the job, they take care of your home. They also take the time to explain what they will be doing and answer any questions you have.

Joyce F

My air conditioner and heater was installed last August. A little over a week ago it started making a piercing noise. There was a service man here Friday, Saturday, Sunday and Monday. Ralph finally fixed the problem on Monday. Ever though it took 4 days to fix it, I had three amazing men, Greg, Ralph and Tyler. They all did there best. They were friendly, considerate and a pleasure to me to have them come and try to fix the problem. They never gave up. The three men listed above should get a raise in my opinion. Thanks Greg, Ralph and Tyler.

Joyce Fellman

Jenna Ronn

I'm here to show my appreciation to Pat & Ed for doing such a great job replacing my heating and cooling unit today. I hope your boss see this review and realizes what an asset you men are to this company. Thank you for being so courteous …

read more
Response from business owner

Thank you for the kind words, Jenna! We are very lucky to have great employees working for us 🙂

via Facebook
Nadine Stevenson

I had a complicated challenge to install the propane line to my stove. Joe Pisano evaluated the situation, acquired the necessary parts, and redirected the gas lines to accommodate my new stove. He also converted the stove from natural gas …

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Response from business owner

Thanks for the great review!

via Google
luis morales

Always a pleasure to deal with ServiceMark. This visit was for our semiannual A/C turn-on and humidifier filter replacement. Rep came early, in fact, was very courteous and appeared to do the job efficiently.

Response from business owner

Thank you sir for your review!

via Google
John Caporale

I have a background in the trade so I know when a tech or company is trying to snow me, con me, or is not providing exemplary service. I can tell you that after having a service contract with them for about 10 years not, they have not one …

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Response from business owner

Thank you for such a complete review – we appreciate that you appreciate us!

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Emily Cericole

Servicemark. Their customer service representatives are great. They are very kind, professional, helpful, and knowledgeable. They got above and beyond what they need to do and they are great at their jobs.

Response from business owner

Thanks for your kind review. Glad we could be of service.

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Eric Thompson

Over the winter we had the drain line on our kitchen sink freeze and become blocked. The Service Mark tech was out and helping us before we knew it. Though it took a bit of persistence, he was able to clear the line and get out kitchen sink…

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Response from business owner

We had a lot of these types of calls this past winter. Our plumbers were busy getting people out of trouble and we're happy we could correct your problem.

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Paul Villafane Sr

Great job by ServiceMark in getting a new heat pump installed and running. ServiceMark truly had great Service that was right on the Mark! Kudos to George and Irv!

Response from business owner

Thanks for taking a moment to review our recent installation. We're all happy we could get the job done in a timely fashion. We hope you'll enjoy your new home comfort system for many years!

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R SMITH

I called for service and they responded within 2 hours. The Customer Service Representative was very friendly and the technicians was very knowledgable.

Response from business owner

Thanks for the review!

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Carol Knotts

I have had ServiceMark for over 12 years and whenever I need them, they are courteous, prompt, & highly skilled. It is great to have a local company who not only provides peace of mind with fair pricing, but also supports the community by …

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Response from business owner

Thank you for taking the time to write such a glowing review. And yes, we like to give back to the people and the community that have helped make ServiceMark a resounding success over these past 60 plus years!

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Don Mimm

I had a leak coming out of the wall from the hose pipe. I called ServiceMark and they came out right away. Their plumber was extremely professional. He fixed the pipe for us quickly and cleaned up the work area very well. I definitely …

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Response from business owner

Thanks for the review- we appreciate you taking the time to give us your thoughts.

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Dana Mimm

The compressor in our AC unit burned out in the middle of summer. I called Service Mark and they came out the same day. They were very detailed in explaining the severity of the burn out and told me they would install filters and replace …

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Response from business owner

Thanks for the review and being a valued customer of ServiceMark Heating Cooling & Plumbing.

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